The Gear Store
Returns & Exchanges
Purchases are backed by a 60-day satisfaction guarantee. Full credit, not including shipping, will be given for merchandise returned for any reason within 60 days of purchase. Columbia Business School Gear will replace at no additional charge, including shipping, any defective merchandise returned within 60 days.
The following is not covered by the 60-day guarantee and may not be returned unless defective:
To return or exchange an item, please follow these steps:
Repack the item in its original packaging, if possible, along with the packing slip or a note with your order number, reason for return and request for either credit or an exchange.
For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Columbia Business School Gear is not responsible for items damaged or lost in transit.
Address returns to:
Consolidated Marketing Services, Inc.
28 Cobble Hill Road
Somerville, MA 02143